RETURNS
Returns Policy for purchases from our online shop.

Customers can return items within 14 days from the date they received the item(s) ONLY if the item(s) are damaged or faulty.

The purchaser is responsible to return the item(s) to us and the total cost of returning the item(s) is to be paid in full by the purchaser. When returning the item(s) the purchaser must also send the receipt of purchase. Only when we receive the item(s) and the receipt will a refund be made.
Also, any item(s) returned must be in the same condition you received it and in the original packaging.

We do not accept returns or refunds for any of our Downloadable products.

Changes to our Returns Policy
We reserve the right to change or update our Returns Policy. We will, however, post any changes on this page.


Returns Policy for purchases from our physical shop.
Customers can return items within 14 days from the date of purchase ONLY if the item(s) are damaged or faulty.

When returning the item(s) to our shop in Paphos, Cyprus the purchaser must also bring with them the receipt of purchase. The item(s) can be exchanged with a coupon or a similar item of the same value.

Returned items must be in the same condition you received it and in the original packaging.

Changes to our Returns Policy
We reserve the right to change or update our Returns Policy. We will, however, post any changes on this page.

 

Address: Shops 3, Tombs of the Kings road No.15, 8046, Paphos, Cyprus

Mobile: (00357) 99447312  (Also Whatsapp & Viber)     Email: crystalshopcyprus@gmail.com

Returns Policy   |   Terms and Conditions    |   Privacy Policy

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